Shipping Policy

The price of delivery within the UK is usually between £40-60, however we offer FREE delivery on E-Scooters and E-Bikes within the mainland UK.

Our E-Scooters and E-Bikes are shipped within the UK via FedEx, DHL, BJS, DPD, UPS, or Tuffnells Tracked. Our deliveries generally take 1-2 working days with some products taking up to 5, but please check individual product pages for the most accurate information. Very rarely, our couriers may run into delays on their end which may affect delivery timelines too.

Our couriers do not process orders over weekends for the most part, so orders placed Thursday evening or Friday will most likely be processed or dispatched on Monday.

Electric Scooters and Electric Bikes may be available to collect same day when purchasing on Click & Collect, but please contact us to discuss this, as we must ensure stock availability.

All electric scooter and electric bike deliveries will need to be signed for.

If the delivery is not signed for and no one is able to receive your delivery then our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot. This is due to the value of the parcel.

The electric scooter will be returned to us if the courier unsuccessfully attempts to deliver the order to you on 3 occasions. 

Rapid Scooter reserves the right to charge a further shipping cost if the customer would like the order to be re-sent after it has been returned to us following three failed deliveries.

Items returned to us by the courier will be added back into our stock and your account will be credited with the order total, minus the shipping costs and the fee that the courier charges us to deliver the goods back to us. If you want the order re-shipped you will have to create a new order.