Shipping Policy

The price of delivery within the UK is £40, however we offer FREE delivery on E-Scooters and E-Bikes within the UK.

Our E-Scooters and E-Bikes are shipped within the UK via DHL, DPD, UPS, FedEx, or Tuffnells Tracked. Our deliveries generally take 1-2 working days, but please check individual product pages for the most accurate information. Very rarely, our couriers (DHL, FedEx) may run into delays on their end which may affect delivery timelines too.

Orders placed after 12pm on Thursday will be sent on Monday unless we instruct you otherwise.

Electric Scooters and Electric Bikes may be available to collect but please contact us to discuss this.

All items will be processed within 24 hours of purchase, though please note that orders will not be dispatched over the weekend.

All electric scooter and electric bike deliveries will need to be signed for.

If the delivery is not signed for and no one is able to receive your delivery then our courier will put a card through your door allowing you to re-book a delivery with the courier or allow you to pick up the order from the depot.

The electric scooter will be returned to us if the courier unsuccessfully attempts to deliver the order to you on 3 occasions. 

Rapid Scooter reserves the right to charge a further shipping cost if the customer would like the order to be re-sent after it has been returned to us following three failed deliveries.

Items returned to us by the courier will be added back into our stock and your account will be credited with the order total, minus the shipping costs and the fee that the courier charges us to deliver the goods back to us. If you want the order re-shipped you will have to create a new order.